Information
Complaints
If something wasn't right, please say so. Feedback is taken seriously and handled privately.
How to raise it
Send a message through the contact page with your name, the appointment date and what happened.
What happens next
- You'll get an acknowledgement within 2 working days
- A full response follows within 14 working days
- Where appropriate, a resolution is offered
Health concerns
If you feel unwell after a vitamin injection appointment, seek medical advice first — from your GP, NHS 111, or emergency services in an urgent situation — and then let us know so it can be recorded.