Good to know
Frequently asked
💄 Makeup
- Where do appointments take place?
- At a private studio in Birmingham. The full address is sent to you once your booking is confirmed. Mobile appointments are available on request.
- Do you offer bridal trials?
- Yes. Bridal bookings include the option of a trial so we can agree the exact look before your wedding day. Use the bridal enquiry form for dates and packages.
- How long does an appointment take?
- Between 45 minutes and 2 hours depending on the service. Each service card and the price list show the approximate appointment time.
- Do you use lashes?
- Strip lashes are included with glam services. Let me know in your booking notes if you'd prefer to go without.
- What if I have sensitive skin or allergies?
- Tell me in your booking notes and I'll plan products around it. If you have a known cosmetic allergy, please seek advice from your GP or dermatologist first.
- How do I pay?
- Payment details are confirmed with your booking. A deposit may be required for bridal and group bookings.
💉 Vitamin injections
- What happens before my first injection appointment?
- Every new client completes a consultation and health questionnaire. Your suitability is assessed before any treatment is offered, and treatment may be declined if it isn't appropriate for you.
- Are these treatments a medical service?
- No. These are vitamin injection appointments offered to suitable adults. They are not a diagnosis, test or treatment for any medical condition. If you have symptoms or health concerns, please speak to your GP.
- What should I expect during the appointment?
- A short consultation, a suitability check, the injection itself, and aftercare information. Appointments take around 20 minutes.
- Who is not suitable?
- Anyone under 18, and anyone who is pregnant, breastfeeding, or has a relevant medical condition or medication interaction identified at consultation. Your GP's advice takes priority.
- What qualifications do you hold?
- PLACEHOLDER — add your genuine training provider, qualification titles and insurance details here. Do not publish anything you cannot evidence.
- What if I feel unwell afterwards?
- Follow the aftercare information provided at your appointment. If you feel unwell, seek medical advice from your GP, NHS 111, or emergency services in an urgent situation.
Booking
- How do I book?
- Use the booking flow on this site. You'll receive a confirmation with the studio address and appointment details.
- What is your cancellation policy?
- Please give as much notice as possible. Full details are on the cancellation policy page.